- [email protected]
- +1 (832) 299-4532
Beginning therapy often comes with questions. These FAQs are here to provide clarity around services, processes, and next steps.
Connective Counseling Services provides individual therapy and couples counseling for adults experiencing anxiety, depression, life transitions, relationship challenges, trauma, and stress. Services are tailored to meet you where you are.
Yes. Couples counseling focuses on improving communication, rebuilding trust, strengthening emotional connection, and navigating conflict in healthy ways. We work collaboratively with both partners.
Yes! Connective Counseling Services offers both in-person and telehealth counseling sessions to provide flexible and convenient care based on your needs.
Yes. We provide secure online therapy (telehealth) for clients in Texas, Colorado, Wisconsin, Michigan, Florida and Louisiana, using a HIPAA-compliant platform.
Your first session is a time to get to know you, understand what brings you to therapy, and discuss your goals. We will also review consent, confidentiality, and answer any questions you may have. There is no pressure, just conversation and connection.
• Individual therapy: 30–53 minutes
• Couples therapy: 53–60 minutes
• Family Therapy: 53–60 minutes
Session frequency is discussed together and based on your needs and goals.
Yes. We accept select insurance plans. If we are not in-network with your plan, a superbill can be provided upon request for potential out-of-network reimbursement.
Yes. Requests for third-party documentation (such as disability forms, FMLA paperwork, employer letters, legal forms, or other administrative documents) require time outside of session and may involve clinical and legal responsibility. Because of this, a reasonable administrative fee may apply.
Fees are always discussed in advance, and you are welcome to decline these services if you choose. Completion of documentation is based on the clinician’s professional judgment and ethical guidelines, and not all requests can be guaranteed.
No. All documentation requests are optional and reviewed with you before work begins.
That’s okay. Many people feel unsure at first. Therapy is a collaborative process, and you are always in control of your pace and goals. You don’t need to have everything figured out to get started.
Yes. Therapy is confidential, with limited legal and ethical exceptions (such as risk of harm to self or others, abuse reporting, or court orders). These limits are reviewed clearly during your first session.
Appointments are scheduled through our secure client portal, where you can view availability, book sessions, complete forms, and receive reminders.
We ask for at least 24 hours’ notice to cancel or reschedule appointments. Late cancellations or missed sessions may be subject to a fee.
We prefer the term “growth work.” When appropriate, you may be offered reflective exercises or worksheets to support progress between sessions. Nothing is assigned without discussion or agreement.
A strong therapeutic relationship matters. We encourage you to ask questions, share concerns, and notice how you feel during sessions. Therapy works best when you feel safe, heard, and supported.
We work with adults (18+) and couples from diverse backgrounds. Our approach is culturally responsive, inclusive, and affirming.
Turnaround times vary depending on complexity, current caseload, and the nature of the request.
Yes. Therapists are ethically required to complete only documentation that is accurate, appropriate, and within professional scope.
Connective Counseling Services provides counseling services to clients located in Texas, Colorado, Wisconsin, Michigan, Florida, and Louisiana through a HIPAA-compliant telehealth platform.
If you have questions, concerns that I am unable to resolve, and would like to contact your state licensing board, you may use the links provided below: